Account

12  Articles in this collection
Written by Halls Hosting Team, Alex M, Alex W, 

Cancellation and Refunds Policy

As stated in our “Order Terms and Conditions” you can view them by clicking here or at the end of each by clicking “Legal Agreements” When...

Written by Alex M
March 12, 2024

How do i update my details?

To protect your account security from unauthorised access, we have locked down any changes to your personal information. If you need to update your personal...

Written by Alex M
March 12, 2024

How can i access cPanel via my client area?

1. Go to Your Client Area 2. Find Your Active Products/Services 3. Click on Manage 4. Click on Log in to cPanel 5. cPanel has...

Written by Alex W
March 13, 2024

How can I cancel my services?

1. Go to your Client Area 2. Click on Services 3. Click on the 3 dots 4. Click on View Details 5. Click on Request...

Written by Alex W
March 13, 2024

How can i access my Client Area?

To access your client area, please click here.

Written by Alex M
March 14, 2024

How can i view my email history with Halls Hosting?

1. Go to your Client Area 2. Click on your Name 3. Click on Email History 4. Now you will see your email history with...

Written by Alex M
March 15, 2024

How can i update my security settings?

1. Go to Your Client Area 2. Click on your name 3. Click on Security Settings 4. Updating your security settings below

Written by Alex M
March 15, 2024

Help! I’m having trouble accessing my Client Area

Forgotten Password If you can’t recall the password you used during account setup, you’ll need to perform a Password Reset. Click here to do a...

Written by Halls Hosting Team
March 16, 2024

How do i add Two-Factor Authentication to my account?

1. Go to Your Client Area 2. Click on your Name 3. Click on Security Settings 4. Click on Click here to Enable 5. Click...

Written by Alex M
March 18, 2024

I would like to make a complaint, how can i do this?

We regret that you’ve encountered a situation that necessitates a complaint regarding our services or team members. Rest assured, we are committed to addressing your...

Written by Alex M
March 19, 2024

I have lost my welcome email, what can i do?

If you’ve misplaced your welcome email, simply click here to reach out to our support. We’ll promptly resend your welcome email. Remember to safeguard your...

Written by Alex M
March 19, 2024

Where can i find the legal agreements?

You can read our legal agreements anytime by clicking here.  You can also found the legal agreements link at the end of each web page...

Written by Alex M
March 20, 2024