Forgotten Password
If you can’t recall the password you used during account setup, you’ll need to perform a Password Reset.
Click here to do a password reset.
Lost Email Access
If you no longer have access to the email address associated with your account, we won’t be able to perform a password reset. In such cases, we’ll need to verify your identity using your identification.
Verify ID
The Halls Group (trading as Halls Hosting) has partnered with Stripe to perform online identity verification. Stripe’s technology is widely adopted by companies around the world. Their services encompass payment processing, subscription management, and identity verification.
If we need to verify that your the account holder, please click here to open a support ticket.
For Best practices for successful ID verification please click here.
If you would like to find out about common questions about Stripe Identity please click here.