Our responsibility for an email message extends only until it is accepted by the email system. Once we receive confirmation from the email system that it has been successfully received, our servers record the transmission as a success.
To verify this, simply click on the Track Delivery icon in cPanel. Additionally, the Track Delivery tool can assist in diagnosing problems related to outgoing emails, including reasons why the receiving email server might reject an email.
1. Go to cPanel
2. Click on Track Delivery
3. Click on Recipient Email
4. Type in the email address
5. Click on Run Report
6. You will see a similar image below
7. Click on the icon
8. You will see the below details
