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Client Area
Submit a Support Ticket
System Status
Most Visited Articles
How to contact Halls Hosting and the information to include
How do I transfer my domain to Halls Hosting?
Where can i find my domains EPP/Auth Code to transfer to Halls Hosting?
How can I create a staging site for WordPress using Softaculous?
What is Halls Hosting opening hours?
Uploading Files Using FileZilla via SFTP (SSH) or FTPS (SSL/TLS)
How do i make a subdomain?
How can i access cPanel via my client area?
How do i make an FTP account?
Knowledge Base
cPanel
36 Articles
How do i make an FTP account?
How do i make a database using MySQL® Database Wizard?
Can i have SSH Access?
How can I remove a database?
How do i make a subdomain?
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Support
5 Articles
How to contact Halls Hosting and the information to include
What is Halls Hosting opening hours?
How can i view the system status?
I don't know how to explain my support ticket?
Certain help articles appear to be inaccurate, what should i do?
Hosting
19 Articles
What is the bandwidth allocation for my hosting account?
How much Disk Quota is included with my hosting/email plans?
Is there a discount available for charitable organizations?
403 errors, experiencing connection issues, or facing timeouts
Can Halls Hosting create or customize my website for me?
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WordPress
13 Articles
How do i install WordPress using Softaculous?
How can I remove WordPress using Softaculous?
How can I create a staging site for WordPress using Softaculous?
How can i reset my WordPress Admin Password?
How can i use SMTP to send emails on WordPress?
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Email
12 Articles
How can i setup an email forwarder?
How can i create an email address?
How can i access an email account?
What is the allowed email storage capacity hosting plans?
How can i configure my email client?
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Migration
3 Articles
Migration Policy
Pre-Migration Tips
How do i make a migration request?
Account
12 Articles
Cancellation and Refunds Policy
How do i update my details?
How can i access cPanel via my client area?
How can I cancel my services?
How can i access my Client Area?
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Billing
8 Articles
Why is The Halls Group/THEHG on my bank statement?
What is our payment options?
How can i view all my invoices?
How can i add a new card to my account?
How do i pay for my invoices?
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Domain
13 Articles
What are Halls Hosting nameservers?
How do i make a subdomain?
How can i change my nameservers?
How do I transfer my domain to Halls Hosting?
Where can i find my domains EPP/Auth Code to transfer to Halls Hosting?
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